BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-09-2011, 04:07 PM   #1 (permalink)
Thumbs Must Hurt
steakman's Avatar
Join Date: Dec 2007
Location: Calgary/Ft McMurray
Model: 9900
OS: 101.0.238
PIN: 2826774b
Carrier: Telus-Personal/Rogers Work
Posts: 147
Post Thanks: 5
Thanked 3 Times in 3 Posts
Default Messenger Issue: DL'd/Installed - cant find

Please Login to Remove!


Have daughters 9780 in for repair. I did a full back up on the 9780 and loaded said backup onto a spare and working fine BOLD 9000.

I could not find BBM icon anywhere on home screen or in DL folder or apps. connected unit to laptop and loaded BBHome. Went to apps and see it is in fact installed. Re-booted joy. Also went to Add on apps on the bold 9000 and it shows BM is in fact installed there as well.

what am I doing wrong here.?


'06 D'max/Alli Road Warrior
390,910 km's
Q10 (Telus) / VM605 / PB LTE / Garmin NUvi 3580LM
Old 10-09-2011, 04:50 PM   #2 (permalink)
Spam Reporter
dc/dc's Avatar
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Messenger Issue: DL'd/Installed - cant find

You probably need to swap the 9780 with the 9000 in BIS.
I h8 txtspk.
Old 10-09-2011, 05:47 PM   #3 (permalink)
Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: Class
OS: 10.3.1
PIN: 3324918D
Carrier: Verizon
Posts: 9,055
Post Thanks: 52
Thanked 311 Times in 296 Posts
Default Re: Messenger Issue: DL'd/Installed - cant find

Do other data functions (like push email, native web browser) work on the new unit?

There was an issue not long ago where the BBM icon disappeared inexplicably. The fix was to reinstall it from RIM's site: BlackBerry - Messenger - BBM an Instant Messaging App
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Messenger Issue: DL'd/Installed - cant find
Thread Thread Starter Forum Replies Last Post
Messenger Issue Louppls RIM Software 0 06-14-2009 01:31 AM
Messenger Issue Kubs General 8100 Series Discussion - Pearl 4 02-05-2009 03:26 PM
Blackberry Messenger Content Protection issue sandsjh General Legacy Device Discussion 2 01-01-2009 01:28 AM
Can't find BlackBerry Messenger on 8310 mwk1232004 General 8300 Series Discussion - Curve 3 08-28-2008 12:44 AM
BB messenger issue mgood General BlackBerry Discussion 0 10-24-2007 02:59 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.