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Old 11-01-2011, 08:12 PM   #1 (permalink)
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Default Can't restore Pictures

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Hi all,

Have a Blackberry 9900. The other day I performed a fully backup of the device. After wiping the device, I went to restore it, everything restores except for the pictures. All pictures were in the device memory (hadn't purchased SD card yet). How do I restore the pictures?

Am I missing something?
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Old 11-01-2011, 09:00 PM   #2 (permalink)
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Default Re: Can't restore Pictures

When you did the back up, did you select the option to backup the built in media storage before you wiped it?
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Old 11-02-2011, 09:49 PM   #3 (permalink)
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Default Re: Can't restore Pictures

Hi,

I plugged in the device, opened the Blackberry Desktop Software then did the following:

1. Clicked on the Device menu and chose Backup
2. Chose "Full (all device data and settings)"
3. Chose the backup name/location
4. Clicked on "Backup"

I assumed that "all device data and settings" means just as it says, all data on the device.

Is that not correct?
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Old 11-03-2011, 06:04 AM   #4 (permalink)
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Default Re: Can't restore Pictures

Nope. That backs up the data not the media. You have to select that if you want it backed up.

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