Thanks sirchip. "latest software upgrades".... do you mean latest BB OS? I have v18.104.22.168. Can I download and install a newer version myself?
I also got a reply from MobilePlay indicating I might need a new IPPP 5 Click service book:
<<<Some older BlackBerry device use a "IPPP for 5 Click [PPP]" Network channel. This is an older network connection setting that needs to up updated in order for Mobileplay to sync on your device.
Mobileplay uses the IPPP for BIBS connection. This entry includes the older "5 click PPP" setting and will not effect your existing connectivity in any negative way.
Verify that the BIBS service entry is present in the ServiceBook by going to Options->ServiceBook entry and view. See if there is an entry similar to IPPP For BIBS[IPPP]. If not please ask your carrier to provision this entry, assuming you have a BlackBerry data plan. It should be there by default, and the carrier should not charge you extra.>>>
Here is the support link: http://mobileplay.custhelp.com/cgi-b...ted=1140032338
Know anything about BIBS???