BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-17-2011, 02:24 PM   #1 (permalink)
New Member
 
Join Date: Dec 2011
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 8
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default Blackberry 9650 unlocked not receiving picture messages

Please Login to Remove!

Hello everyone,

So I got a Blackberry Bold 9650 (Verizon). Successfully unlocked the device, and it is working just fine with AT&T network, except 2 things.

1. I can send and receive mms, but i cannot send or receive picture mms. I have tried everything, checked all my settings, and nothing seems to work

2. Sometimes trying to make a call device will say "congestion" and call fails.

Does anyone have any idea how to fix either one of these problems. Any help will be welcome!

Thanks in advance!
Offline  
Old 12-17-2011, 02:43 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,446
Post Thanks: 43
Thanked 598 Times in 591 Posts
Default Re: Blackberry 9650 unlocked not receiving picture messages

Att has big congestion issues depending on where you are. As for the media, do you have a blackberry data plan with ATT?
__________________
If someone helps, tell them by clicking the Thanks buttonÓ


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 12-17-2011, 03:44 PM   #3 (permalink)
New Member
 
Join Date: Dec 2011
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 8
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default Re: Blackberry 9650 unlocked not receiving picture messages

Thanks tsac,

Yeah, I do have the blackberry data plan with it, and everything worked when I had my bold 9000, but since i switched it is not working any longer.
Same with the congestion. Just wondering if there was anything to do with any settings on the phone.
Offline  
Old 12-17-2011, 05:27 PM   #4 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Blackberry 9650 unlocked not receiving picture messages

You probably don't have the service books for MMS. Since the 9650 is not sold by AT&T and is not primarily a GSM device, AT&T may not have all of the service books for the device. This happened on a regular basis for people using the 9530 and 9550 on AT&T and T-Mobile.
__________________
I h8 txtspk.
Offline  
Old 01-17-2012, 05:59 AM   #5 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Blackberry 9650 unlocked not receiving picture messages

Quote:
Originally Posted by itsweets View Post
You should check your MMS service book and also ask MMS settings to your carrier.
Thanks for your unhelpful and duplicate post.
__________________
I h8 txtspk.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Blackberry 9650 unlocked not receiving picture messages
Thread Thread Starter Forum Replies Last Post
Initialize problem with BES and GroupeWise dupere BES Admin Corner 2 07-02-2008 03:09 PM
Perform a cutover to another BlackBerry Enterprise Server in IBM Lotus Domino hdawg BES Admin Corner 3 04-25-2008 10:47 AM
Mark Rejhon's Top 7 Most Important BlackBerry Requests for RIM's Growth Success Mark Rejhon General BlackBerry Discussion 15 06-06-2007 04:30 AM
OS 4.1.0.529/4.1.0.377 - Release Notes and Known Issues jibi General Legacy Device Discussion 19 02-26-2007 07:52 PM
BES 4.1 for Exchange - Now Available to TSupport Customers jibi BES Admin Corner 86 03-31-2006 12:06 PM





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.