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Old 12-23-2011, 02:04 PM   #1 (permalink)
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Default Can't forward emails

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User here has a Bold 9780 and can't forward emails. Says he gets a red 'X' when he tries.

I had him R & R the battery, but no luck.

Any ideas?

Thanks in advance.
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Old 12-24-2011, 03:36 PM   #2 (permalink)
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Default Re: Can't forward emails

Did you solve the problem? If not, have user open sent message with red x and scroll up to top. What is reported on the status line?
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Old 12-24-2011, 06:43 PM   #3 (permalink)
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Default Re: Can't forward emails

No service or if on a corporate Outlook, it has hit the maximum size allowed on storage of the outlook inbox.
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