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Old 12-29-2011, 12:59 PM   #1 (permalink)
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I cannot understand why I do not get all of my email on my device. The email that I receive on my laptop/desktop does not match with what i get on my BB? I get much less on my BB. Help?
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Old 12-29-2011, 01:09 PM   #2 (permalink)
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Default Re: Missing Email?

What provider do you use for your e-mail? How long has this problem been occurring?
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Old 12-29-2011, 01:19 PM   #3 (permalink)
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Default Re: Missing Email?

Maybe this from our FAQ will help:

Some email comes to my BB and some does not - BlackBerryFAQ
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Old 12-29-2011, 01:20 PM   #4 (permalink)
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Default Re: Missing Email?

AT&T is my provider. Has been the case for quite a while now, just had a few minutes to post for help.


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What provider do you use for your e-mail? How long has this problem been occurring?
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Old 12-29-2011, 01:27 PM   #5 (permalink)
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Default Re: Missing Email?

What email service provider? Is it work email, yahoo, gmail, etc?
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Old 12-29-2011, 01:42 PM   #6 (permalink)
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AT&T - work email.
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Old 12-29-2011, 01:50 PM   #7 (permalink)
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Default Re: Missing Email?

Are you on a BES?
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Old 12-29-2011, 01:56 PM   #8 (permalink)
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Bis
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Old 12-29-2011, 02:02 PM   #9 (permalink)
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Default Re: Missing Email?

Not quite sure I understand the question. Are you saying you receive 20 emails on your email client on your PC (assuming outlook) but are only receiving 15 on the BlackBerry?

Or are you saying your PC is showing email for 3 months, but the BlackBerry is only showing 30 days worth of email?
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