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Old 01-02-2012, 03:34 PM   #1 (permalink)
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Just bought wife a blackberry torch 9800 for xmas and I was setting a password to lock the keypad so kids cant play with it. I thought I had done this correctly but now when entering password its says incorrect and please try again. I have used 4 out of 10 of my tries and dont know what to do next

Can anyone help pleeeeeeeaaaaaaaaasee

A dozy dad from Yorkshire
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Old 01-02-2012, 03:45 PM   #2 (permalink)
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All you can do is try to remember what you set your password to. If you use all 10 tries it will ask you to type blackberry which in turn will delete everything from the device. Hope you figure it out.
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yorkshirenumpty (01-02-2012)
Old 01-02-2012, 03:52 PM   #3 (permalink)
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Default Re: Help Urgent

As said above, enter it incorrectly 10 and the device will wipe and you can start over.

Make sure that you are correctly pressing the ALT key to enable numbers and special text and holding the letter key a bit longer for capital letters.

Next time, it is much easier to use all lowercase letters for the password.
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Old 01-02-2012, 06:00 PM   #4 (permalink)
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Thanks all this worked lost a load of numbers but thats all and we got most back off the old phone so crisis over

Happy New Year to you

Thanks

daft Yorkshire bloke
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