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Old 01-16-2012, 08:44 AM   #1 (permalink)
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Default How to receive my Gmail on BB

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Dear All

Apologies for what may seem such a simple question, but I cannot get to the bottom of my problem.

I have had a blackberry for years from my office. Before, I downloaded the gmail application to use my gmail, but Google have recently stopped distributing this app. So, now I cannot easily access my private gmail from my work blackberry. I can use the browser, but its not great and nowhere near as simple and smooth as before with the gmail app.

I tried to add another mail account to create a new icon on the desktop. Followed all the steps, seemed to work fine but nothing new added at all (it does not download my gmail, and i cant see any sort of new icon on the desktop which is what the instructions suggest should happen).

Any clues or tips?

Cheers everyone... I am lost without my private email :-
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Old 01-16-2012, 09:19 AM   #2 (permalink)
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Default Re: How to receive my Gmail on BB

You indicate that is your employer's BlackBerry. Is it on BES, BIS, or both? Does it have am IT Policy on it? My advice is talk to your IT person.
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Old 01-16-2012, 09:37 AM   #3 (permalink)
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Default Re: How to receive my Gmail on BB

I suspect it is on BES or BIS or something..... I am asking IT, but that may take a while. Its a shame as it was so easy before with the gmail app.
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Old 01-16-2012, 09:43 AM   #4 (permalink)
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Default Re: How to receive my Gmail on BB

You will need BIS to add the gmail, even if already on BES. But it isn't either/or; you can be on both at same time. But IT may not allow BIS, or may have other restrictions that prevent you doing what you want.
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