BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-18-2012, 09:30 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2006
Location: New England
Model: 8100
Carrier: Cingular/AT&T
Posts: 37
Post Thanks: 2
Thanked 0 Times in 0 Posts
Question Help - is this older feature available in the newest Desktop Manager?

Please Login to Remove!

Hello,

I have one customer (the only person of 130 that I support) that uses this feature that used to be available in the older versions of the Desktop Manager software.

He received a new Blackberry a couple of months ago, and it required the newer version of the Desktop Manager. I can't remember the version number he has installed now, but I had downloaded it about 4 weeks ago from RIM.

The feature I am looking for, but can't find in the new Desktop Manager was something called "Redirect messages while my device is connected". He prefers that no messsages go to his Blackberry while it is connected to his PC. In the old version, this was easy to find, and was just a checkbox you would set, and when the Blackberry was plugged in with the USB cable, any new messages coming in would only go to his Inbox on his PC, and would not get delivered to the Blackberry.

Can anyone help me to find this setting in the latest version of the Desktop Manager?

Thanks in advance for anyone that can help - I really appreciate it!

Steve2112
Offline  
Old 01-18-2012, 03:58 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,225
Post Thanks: 40
Thanked 570 Times in 565 Posts
Default Re: Help - is this older feature available in the newest Desktop Manager?

Read the entire DM 6 document and not one word on redirecting. RIM must have deleted the function.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
The Following User Says Thank You to tsac For This Useful Post:
steve2112 (01-26-2012)
Old 01-26-2012, 10:25 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2006
Location: New England
Model: 8100
Carrier: Cingular/AT&T
Posts: 37
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: Help - is this older feature available in the newest Desktop Manager?

Thank you tsac - that is what I was afraid of. He was the only person that used the function in the group of people I support, so perhaps RIM thought it was not a popular feature. If anyone else knows about this issue, please feel free to reply.
Offline  
Old 01-26-2012, 04:02 PM   #4 (permalink)
CrackBerry Addict
 
bertiebassett's Avatar
 
Join Date: Aug 2005
Location: London, UK
Model: 9700
Carrier: O2
Posts: 961
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Help - is this older feature available in the newest Desktop Manager?

It was a feature which came from the early early days of BB, to prevent reduce the load on the cellular network transmitting messages when the device is cradled, and therefore 'unneccessary'

Personally I like my BB to be a true 'remote control' and have everything on it, and with full 2 way deletes the overhead of getting messages to the device which are then deleted via desktop doesn't seem that great. I guess that's the view RIM took as well...
__________________
LOTS of answers here: Main Page - BlackBerryFAQ
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Help - is this older feature available in the newest Desktop Manager?
Thread Thread Starter Forum Replies Last Post
Desktop Manager will not connect/detect my BB Dubdub BlackBerry Help 70 05-11-2014 01:57 PM
Help - Desktop Manager 6 - mobile internet doesn't work? prasetyadrian BlackBerry Help 5 04-25-2011 05:44 PM
How to stop BlackBerry Desktop Manager searching for firmware updates - a solution. JC6 General BlackBerry Discussion 3 07-04-2010 11:02 AM
Desktop Manager sync issues w/ Bluetooth connection - Blackberry 8800 - AT&T bergstpg Bluetooth Connection 1 08-16-2007 08:48 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.