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Old 01-21-2012, 03:24 PM   #1 (permalink)
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Question Blank White Screen

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I'll get straight to the point. My phone has recently been giving me a blank screen and shutting down my bb. Does anyone know what could be the root of this problem. Please help me. I cancelled my Insurance as i never lose my phone, and now this happens just after i cancelled the subscription. I have a blackberry 8520. I read a few threads similar to mine no water damage whatsoever. And the only time my phone does not give me the blank screen is when its on charge. If i take it off charge my phone works fine for about an hour then it gives me the white screen. Thank you in advance

Last edited by LilSaint : 01-21-2012 at 03:31 PM.
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Old 01-21-2012, 03:42 PM   #2 (permalink)
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Default Re: Blank White Screen

Replace the battery. Sounds like it's defective. Use only a OEM blackberry battery.
Also dont let the new one go below 25% discharge. LI batteries dont like it and wont recover.
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