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Old 01-26-2012, 11:07 AM   #1 (permalink)
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Default Email icon frozen tried everything

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Ive tried everything with this Black Berry
First text messages were being deleted after 7 days even though there was no limit set and all settings were correct
i did a software update which seems to have fixed the problem BUT it cause another poblem
Now i can not select the Email option to add a new account on the phone
I have to go to mobile.blackberry.com and set it up on phone
i have checked the Houst Routung table
i have tried resending the service books
i tried wiping everything from the phone without putting any back up information back on
tried reseting as well with o2email.co.uk/rest/Emaixxx8203 and still nothing

Any ideas guys
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Old 01-26-2012, 11:22 AM   #2 (permalink)
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Default Re: Email icon frozen tried everything

what model and what blackberry OS do you have on this system?
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Old 01-28-2012, 04:01 AM   #3 (permalink)
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Default Re: Email icon frozen tried everything

Black berry 9780
has the latest software on it (Dont have phone right in front of me at moment). the network is O2
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Old 01-28-2012, 06:39 AM   #4 (permalink)
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Default Re: Email icon frozen tried everything

How much free space do you have on it?
Not the microSD memory card - on the device itself.
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