Originally Posted by Greenminerva
if I go to a shop of my provider and ask them to return all settings back to standard (except contacts etc), would that solve the issue?
You don't even know that there is an issue.
Is your device activate on your company's BlackBerry Enterprise Server? (BES)
If so, then doing a wipe/reset on your device will disconnect you from their system and your work email will stop functioning.
You need to provide more information about your setup before anyone can accurately answer your questions.