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-   -   MMS problem - please help (http://www.blackberryforums.com/general-blackberry-discussion/257551-mms-problem-please-help.html)

friendlyclownman 02-07-2012 09:06 AM

MMS problem - please help
 
Hi, just a quick problem -

I'm having an issue with my torch MMS and I have little knowledge

I can send pictures to a number but when I recieve pictures it tells me to go to the carrier website (o2) to veiw the image. Is there a setting i can change to fix this or is it the other persons phone? I have sent images and they have recieved and I have correctly recieved 1 image from them before but every time they send an mms now it does not work, any help or suggestions would be appreciated,
thanks

rambo47 02-07-2012 10:37 AM

Re: MMS problem - please help
 
To view MMS messages you need to have a legit BlackBerry data plan. Not a generic smartphone data plan. If you have this and you're still not getting MMS images natively then you need to call your carrier. It sounds like you're using a pre-paid plan of some kind. You have to be very specific with your carrier about adding on a BlackBerry data plan.


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