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Old 02-07-2012, 08:06 AM   #1 (permalink)
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Default MMS problem - please help

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Hi, just a quick problem -

I'm having an issue with my torch MMS and I have little knowledge

I can send pictures to a number but when I recieve pictures it tells me to go to the carrier website (o2) to veiw the image. Is there a setting i can change to fix this or is it the other persons phone? I have sent images and they have recieved and I have correctly recieved 1 image from them before but every time they send an mms now it does not work, any help or suggestions would be appreciated,
thanks
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Old 02-07-2012, 09:37 AM   #2 (permalink)
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Default Re: MMS problem - please help

To view MMS messages you need to have a legit BlackBerry data plan. Not a generic smartphone data plan. If you have this and you're still not getting MMS images natively then you need to call your carrier. It sounds like you're using a pre-paid plan of some kind. You have to be very specific with your carrier about adding on a BlackBerry data plan.
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