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Old 02-13-2012, 02:58 PM   #1 (permalink)
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Default SRP Ping response timed out

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Hi to all,
I m having this issue since a month, i am getting a error message in event viewer that SRP PingResponse Timed out and when ever i ran the Network connection test it shows success full. I am attaching the screen shot of both. please help me out in this issue. I appreciate your help in advance.

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SRP Ping response timed out-3101-port.jpg  SRP Ping response timed out-bb-logs.jpg  
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Old 02-13-2012, 03:14 PM   #2 (permalink)
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Default Re: SRP Ping response timed out

I'm not sure what the problem is. Could just be a spurious error message in the event log.
Is your BES, or your users, actually having a problem?
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Old 02-13-2012, 03:22 PM   #3 (permalink)
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Default Re: SRP Ping response timed out

To penuin3107,
as such, users are not having any problem, emails are working fine, but the client is very much concern about this issue thats why i raised this thread, so could you please help me??
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Old 02-13-2012, 04:05 PM   #4 (permalink)
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Default Re: SRP Ping response timed out

Honestly, I don't think there's anything to help with.
Sounds like things are working as normal. I'm putting my money on those event log entries as being spurious errors.
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Old 02-13-2012, 08:30 PM   #5 (permalink)
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Default Re: SRP Ping response timed out

If it bothers you again you can try this.

KB02068-How to troubleshoot SRP connectivity issues 0 2050238074
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