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Old 02-18-2012, 06:59 AM   #1 (permalink)
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Default BB 8900 - factory reset doesn't work!!

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Hi,

I have a BB 8900 which use to be my work phone.

I now want to reset it and use it for personal use.

I have done a factory reset but the BB still forces me to have a passport and things like that, which is what my old work settings use to be.

So my question is, how do I do a full and complete factory reset to take it back to if I purchased it from a shop new?

Also, its locked to Vodafone, is there an easy way to unlock it or will the fix for the aforementioned sort that?

Massive thanks,

Jon
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Old 02-18-2012, 08:04 AM   #2 (permalink)
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Default Re: BB 8900 - factory reset doesn't work!!

Your Blackberry has an "IT Policy" on it requiring the password. This policy needs to be removed.

Remove IT Policy - BlackBerryFAQ

Unlocking the BlackBerry so that it can be used on another carrier is completely different; you need to contact a commercial unlocker to get the code.

Click on "BlackBerry Unlock" at the top of this thread to use the unlocker associated with this forum.

Good luck.
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