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Old 02-19-2012, 07:15 AM   #1 (permalink)
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Default error 507 storm 1

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My blackberry just the wipe. 507 error code appears. At the time of installation, there is a message "The blackberry desktop software does not have
blackberry device software for the device That
you have connected to the computer. contact
your wireless service provider or system administrator ".
I've tried changing the version deskop manager, but still like it.
please help me, thanks
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Old 02-19-2012, 08:04 AM   #2 (permalink)
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Default Re: error 507 storm 1

You need to download and install the device handheld software for the 9530.

Follow the instructions found in this thread to the letter

Latest OS: 9530 5.0.0.808/5.0.0.419 (Multilanguage)
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Old 02-20-2012, 12:29 AM   #3 (permalink)
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Default Re: error 507 storm 1

I've tried, using the os 5.xx on the official site. after running the app loader, still the warning "The blackberry desktop software does not have
blackberry device software for the device That
you have connected to the computer. contact
your wireless service provider or system administrator. "I've tried the original driver cd. please help me....
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Old 02-20-2012, 07:32 AM   #4 (permalink)
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Default Re: error 507 storm 1

Did you install the device OS on the COMPUTER after you downloaded it and then delete the vendor.xml file from the computer?
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Old 02-20-2012, 08:33 AM   #5 (permalink)
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Default Re: error 507 storm 1

And did you locate and delete ALL copies of VENDOR.XML on the C: drive (after downloading and installing the handheld OS to your computer).
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Old 02-20-2012, 04:12 PM   #6 (permalink)
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Default Re: error 507 storm 1

yes.. problem is solved. My data cable indicated a problem. I've had success using the os 5xx. Thanks for the help
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