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-   -   trackpad doesnt work.... (http://www.blackberryforums.com/general-blackberry-discussion/258666-trackpad-doesnt-work.html)

Arine 03-27-2012 09:23 AM

trackpad doesnt work....
 
3 days ago my trackpad stoped working, i read several posts on the internet about people with the same problem. they advised me to update my software but the probem is that when i plug my phone into the pc it wants me to choose between (charge only , sync media and usb). i cant select anything due to my trackpad not working please help, any advice would be greatly appreciated.

Dubdub 03-27-2012 09:25 AM

Re: trackpad doesnt work....
 
What did you do to the device just before it stopped working? Did you drop it? Did it get wet? Sounds like water damage.

Arine 03-27-2012 11:54 AM

Re: trackpad doesnt work....
 
no it worked normally..

Dubdub 03-27-2012 12:40 PM

Re: trackpad doesnt work....
 
Certainly sounds like water.

What did you do tot he device just before this happened? Did you load and app or a theme?

aiharkness 03-27-2012 01:24 PM

Re: trackpad doesnt work....
 
For what it's worth: KB29640-How to troubleshoot the trackpad or trackball and keyboard issues on a BlackBerry Smartphone

A software upgrade or software reinstall will rule out a software problem. See the same blackberry support page to search for instructions on forcing an OS reinstall using Desktop Manager.

mrfixit 03-27-2012 10:02 PM

Re: trackpad doesnt work....
 
moisture or sweat got inside, take it apart and do a heat application to the board without melting it. be careful :)

dc/dc 03-28-2012 07:41 AM

Re: trackpad doesnt work....
 
Quote:

Originally Posted by mrfixit (Post 1772957)
moisture or sweat got inside, take it apart and do a heat application to the board without melting it. be careful :)

Do not listen to this advice. It is not correct.

knottyrope 03-28-2012 09:33 AM

Re: trackpad doesnt work....
 
Have you tried a battery pull while device is on?


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