BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-16-2012, 06:51 PM   #1 (permalink)
New Member
 
Join Date: Jan 2011
Model: 8220
PIN: N/A
Carrier: ATT
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Screen bubbles on my Torch 9860--advice?

Please Login to Remove!

Just received a brand new (and I mean brand new) 9860 in a trade, and I have an issue. The far left bezel above the micro usb jack has bubbles under the screen, and seems to be slightly raised. If I press hard enough, the bubbles will shrink and recede, but they always come back. I am not the original buyer of the phone, but I do have the box, cords, etc, and I do have an AT&T account. Do you think I could walk into an AT&T store and get it exchanged for free, or ship it to BB, or will they even replace the phone? It is pretty disappointing considering I've had nothing but trouble with Blackberry's since I've owned them, but if BB can help correct this issue, I will be satisfied.

Advice?
Offline  
Old 04-16-2012, 07:54 PM   #2 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Screen bubbles on my Torch 9860--advice?

If the device was not stolen, they should be able to help you. You may not get it for free, but I know that when my cousin had issues with the Bold 9000 I sold her some years back AT&T took care of her.
__________________
I h8 txtspk.
Offline  
Old 04-17-2012, 12:54 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Mar 2006
Location: DC
Model: 9550
Carrier: Verizon
Posts: 338
Post Thanks: 2
Thanked 8 Times in 8 Posts
Default Re: Screen bubbles on my Torch 9860--advice?

Silly question: is the screen protector still on it?

-jk
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Screen bubbles on my Torch 9860--advice?
Thread Thread Starter Forum Replies Last Post
Using secret codes on a BB Torch 9860? Mneighthyn BlackBerry Help 1 10-27-2011 03:21 PM
Urgent torch screen notes perinil General 9800 Series Discussion - Torch 0 08-29-2011 04:48 PM
Bold to Torch Advice Bob_in_PA General BlackBerry Discussion 4 08-24-2011 06:35 PM
Torch touch screen goes haywire? doabbs General 9800 Series Discussion - Torch 24 04-06-2011 10:27 PM
New Blackberry Torch Announced tsac General 9800 Series Discussion - Torch 4 08-03-2010 03:43 PM





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.