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Old 05-21-2012, 10:40 AM   #1 (permalink)
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Default Desktop Software not detecting BB9900 (7.1.4 Bundle 1148) on 64bit PC

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Hi

I have a HP TouchSmart 7320 PC 64 bit running Win7 Pro. I have Blackberry Desktop Software (7.1.0.36). When I plug my Bold 9900 (OS 7.1.4 Bundle 1148) into my PC, Windows 7 can see it. The Blackberry DEVICE Manager can see it. The password promt pops up.

If I plug any other BB into my PC I get same result.

If I plug my BB into another PC (32bit) it works fine.

Any ideas?

Thanks
Pappaslim
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Old 05-21-2012, 01:05 PM   #2 (permalink)
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Default Re: Desktop Software not detecting BB9900 (7.1.4 Bundle 1148) on 64bit PC

Try running it as an administrator.
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Old 05-23-2012, 10:47 AM   #3 (permalink)
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Default Re: Desktop Software not detecting BB9900 (7.1.4 Bundle 1148) on 64bit PC

Hi

Im a Domain Admin and the application is setto "Run as Administrator" already.

Its a wierd one. I have tried to set the Compatibiltiy to windows XP but that didnt help.
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Old 05-23-2012, 10:59 AM   #4 (permalink)
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Default Re: Desktop Software not detecting BB9900 (7.1.4 Bundle 1148) on 64bit PC

Have you located and deleted ALL copies of VENDOR.XML on the PC C: drive?

Thanks.
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