BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-25-2012, 04:07 PM   #1 (permalink)
New Member
 
Join Date: May 2012
Model: 9300
PIN: N/A
Carrier: t-mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Lost my photos since doing update

Please Login to Remove!

Hi,

Recently got an email to update the software on my blackberry 9300. Went onto the blackberry website to do this and only downloaded the blackberry device software update. After doing this did the update but since have lost all my photos. When I go into my pictures folder and press import pictures seem to have the photos still there. But says have 37 pictures but 0 folders and won't let me import them. Am sure when was updating said it was doing a backup but can't now find this. And didn't realise should have downloaded the desktop software and done a backup before I updated. Also don't have a memory card. Is there anyway of retrieving my photos?

Thanks
Offline  
Old 05-25-2012, 05:42 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,306
Post Thanks: 43
Thanked 583 Times in 578 Posts
Default Re: Lost my photos since doing update

Backup is with the extension .ipd

Are you sure they are missing and not in another folder?
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Lost my photos since doing update
Thread Thread Starter Forum Replies Last Post
9930 OTA Update Issues RIMINWIRELESS BlackBerry Help 1 11-15-2011 04:13 PM
Lost OS during 4.5 update kd8310 General 8300 Series Discussion - Curve 4 07-24-2009 11:41 AM
Lost Weatherbug with .148 update... 2thlaser General 9500 Series Discussion - Storm 7 06-02-2009 08:19 AM
I've lost so many things and have so many problems! I'M BEGGING for your help! Burrel General 8900 Series Discussion - Javelin 22 05-12-2009 03:45 PM
Another DST Update thread, because I'm lost totalstu BES Admin Corner 3 02-27-2007 11:51 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.