06-19-2012, 03:47 PM
Talking BlackBerry Encyclopedia
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| | Re: emails not receiving on phone and computer
How is your email configured? BES? BIS with gmail, hotmail, exchange, pop, imap, none of the above?
The most common reason messages deliver to just one client is using POP with a delete command set for after downloading. That needs to be set to "leave message on server" or some such in all your clients - whether BIS or outlook.