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Old 08-10-2012, 03:58 AM   #1 (permalink)
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Default Problem while updating device software!!!

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Hello,
Every time i try to update any device on my laptop using blackberry desktop software latest version. a message occurs and it says:" an error occured while downloading your device software. Check your internet connection and try again. if the problem presists contact your service provider. I did all possible solutions but the problem still occuring. I will appreciate if someone can help me.
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Old 08-10-2012, 07:18 AM   #2 (permalink)
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Default Re: Problem while updating device software!!!

Have you tried manually downloading the software?
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Old 08-13-2012, 06:27 AM   #3 (permalink)
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Default Re: Problem while updating device software!!!

I just received this as an upgrade. My pc and the bb connects very easily. When I want to upgrade the apps, my bb keeps on saying not enough memory available. But the cell is new and add an app from my pc, it shows zero available
I can download a pdf and read it on my cell. When i receive a pdf from e mail, it says service book information not found?

Please help someone
In fact it says this device does not have enough space. Choose fewer apps. But even if I unchoose all, it still says not enough space?
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Old 08-13-2012, 07:32 AM   #4 (permalink)
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Default Re: Problem while updating device software!!!

No need to post same question multiple times.

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