BlackBerry Forums Support Community - Delete "On Mailbox and Handheld" disappeared

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hyedipin

09-05-2012 10:12 AM

Delete "On Mailbox and Handheld" disappeared

The option of being able to delete on mailbox and on handheld disappeared yesterday. I did not make any changes on my phone. Still running 5.0.0.1014 on my 9700. The option is still there for hotmail accounts, but it suddenly disappeared for my BES/Exchange account. Any suggestions on how to bring it back/enable it?

jsconyers

09-05-2012 11:09 AM

Re: Delete "On Mailbox and Handheld" disappeared

If you go into Messages > Options > Email Reconciliation, what is Delete On set to?

hyedipin

09-05-2012 11:12 AM

Re: Delete "On Mailbox and Handheld" disappeared

Hey! Who changed it to Handheld. It was always in Prompt.. Thanks for reminding me about the setting, I kept looking for it elsewhere. :)

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