11-05-2012, 12:52 PM
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| | Re: Deep uninstall of Desktop Manager v18.104.22.168
I believe you are saying the desktop manager keeps prompting you to upgrade the 9700 to OS 6. Is that the issue.
I appreciate your position. I tried OS 6 and went back to 5 when I was using the 9700. I don't remember what version desktop software I was using, but it probably wasn't 5 anymore by then.
I don't really have a solution for you. I don't remember the desktop software repeatedly prompting me to upgrade to handset OS 6. If you've done a clean uninstall and then reinstalled again, then responded negative to the upgrade prompt, then I don't know what else you can do. However, I would upgrade to desktop manager.
As far as deleting the vendor.xml file (xml, not exe), that has noting to do with your issue.
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