BlackBerry Forums Support Community - is it possible to transfer BBM history to new device?

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csawatsky

11-07-2012 10:13 PM

is it possible to transfer BBM history to new device?

moving from one blackberry to a new one, BES account activated on new one which seems to have transferred the bbm contacts
I transferred SMS history via DM selective restore

Is there any way to transfer the BBM conversation history? I found some internet stuff referring to csv files that you could alter to work but I haven't had any luck with this. Is this do-able?

old device was 9780, new is 9900

tsac	11-10-2012 01:59 PM

Re: is it possible to transfer BBM history to new device?

With limits, no attachments yes using Blackberry Protect. Install it on the old BB and restore on the new BB.

KB25062-How to use BlackBerry Protect to back up data on a BlackBerry smartphone

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