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DarrWest 12-08-2012 09:04 AM

Reading BB email messages
I have a Blackberry Bold and recently have had a problem reading my email in-box messages. The device displays the first paragraph or so of the message, but hides the reminder of the message under a black and white chess board mask that keeps me from seeing the rest of the message. Any ideas on the problem and remedy?

NJBlackBerry 12-08-2012 09:26 AM

Re: Reading BB email messages
Was the BlackBerry dropped or did it get wet?

DarrWest 12-08-2012 09:34 AM

Re: Reading BB email messages
no, the Blackberry was not dropped or damaged or subject to water.

tsac 12-08-2012 02:01 PM

Re: Reading BB email messages
Did you try pulling the battery to reset the BB? Try.

DarrWest 12-08-2012 02:15 PM

Re: Reading BB email messages
Thanks Tsac. That fixed the problem! Appreciate your help!!

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