BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General BlackBerry Discussion (http://www.blackberryforums.com/general-blackberry-discussion/)
-   -   Receiving empty email message (http://www.blackberryforums.com/general-blackberry-discussion/262799-receiving-empty-email-message.html)

forino 12-14-2012 03:19 AM

Receiving empty email message
 
Hi all,
some users tell us that they receive empty email messages on their device :shock: This message is correctly visible in thei mailbox...
How can we check on BES server?
We habe BES 5.0.4.27 on Windows 2003 sp2
Thanks for any suggestions !!!!

bisleri 12-14-2012 04:15 AM

Re: Receiving empty email message
 
check MAGT Logs.

forino 12-14-2012 05:02 AM

Re: Receiving empty email message
 
Quote:

Originally Posted by bisleri (Post 1793944)
check MAGT Logs.

Now I'm checking the event viewer and I find a lot of errors like this:
Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 14/12/2012
Time: 11:46:02
User: N/A
Computer: BES
Description:
Generate Activation Context failed for C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBDistiller\BBDM_WMA.dll. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.


This should be a reason for the problem ?


All times are GMT -5. The time now is 08:29 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.