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Old 01-14-2013, 01:00 AM   #1 (permalink)
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Default Blackberry 8520 TrackPad Issue

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I am using BB 8520 with OS version 5.0.0.1036 (Bundle 1682, Platform 5.2.0.104) and I am having issues with my trackpad, sometimes it works and sometime not (infact most of the time), and whenever i perform hard reset, it start working for around 20 to 30 mins then again same problem.

Please help & suggest.
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Lypewergy (01-14-2013)
Old 01-14-2013, 02:59 AM   #2 (permalink)
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Default Re: Blackberry 8520 TrackPad Issue

The BlackBerry Device Software is out of date and requires an update to resolve the trackpad, trackball or keyboard issue.
OR
Make sure the trackpad is not affected by a software freeze or an application freezing.

From the Home screen, select Options.
Select Screen/Keyboard.
Ensure Trackball Audible Roll is selected.
Rapidly roll the trackball up, down, right, and left.
If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
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Old 01-14-2013, 07:07 AM   #3 (permalink)
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Default Re: Blackberry 8520 TrackPad Issue

Quote:
Originally Posted by bisleri View Post
The BlackBerry Device Software is out of date and requires an update to resolve the trackpad, trackball or keyboard issue.
OR
Make sure the trackpad is not affected by a software freeze or an application freezing.

From the Home screen, select Options.
Select Screen/Keyboard.
Ensure Trackball Audible Roll is selected.
Rapidly roll the trackball up, down, right, and left.
If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
Do not follow this advice.

Have you dropped the device or gotten it wet?
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cgynralrsm (01-15-2013)
Old 03-28-2013, 07:39 AM   #4 (permalink)
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Default Re: Blackberry 8520 TrackPad Issue

I had that exact BlackBerry and I had the very same issue. It was very frustrating! But I'm glad that's over. I have a Torch and no problems.
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