BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-16-2013, 10:57 AM   #1 (permalink)
New Member
 
Join Date: Jan 2013
Model: 9300
PIN: N/A
Carrier: NA
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default **Thanks to Mr. Blackberry**

Please Login to Remove!

Hi Blackberry Community,

Would like to say here which I personally wen through.
I purchased a Blackberry 9300 phone from a store at Dwarka, Delhi, India about an year ago.
Unfortunately I lost the billing receipt & I wanted to claim the warranty for my set.
I went to the same store for duplicate bill but was told that their software is updated & all the old data is gone & they cant retrieve it. They blamed everything on me and said you need to bear the loss.
I also called customer care where they also said that the same store can only help. But, I managed to get someone's number and then they gave me number of Mr. Ankur Ranne (Not sure of his surname).
I called him & explained him the issue. He just said that I take a look at the issue, you will get you duplicate bill.
Same day I got the call from the same store & they asked me to come to shop in evening. I went there & got the duplicate bill issued.

Moral: Dont know how successful Blackberry product works but one thing I experienced, Blackberry employees work very effieintly.
There is one man who took it as sole responsibility to own the work and completed it. This can be set as a very good example of customer satisfaction.
Thanks Mr. Ankur Ranne from Delhi, India.

Regards,
Anshul Gupta
Offline  
Old 01-16-2013, 11:43 AM   #2 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: **Thanks to Mr. Blackberry**

I would definitely let BlackBerry know at their official site as we are not associated.
__________________
I h8 txtspk.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: **Thanks to Mr. Blackberry**
Thread Thread Starter Forum Replies Last Post
Roger Martin Defends RIM ZombieBerry BlackBerry In the News 0 02-10-2012 09:54 PM
Anybody use Mr Unlocking SIM auto dialer for BB to make callback call ? Sbary General BlackBerry Discussion 0 04-24-2009 10:49 AM
BES 4.1.6 on Domino with MR 5 BBFlunkie BES Admin Corner 1 04-21-2009 12:44 PM
Pearl 8120 won't connect to Mr. Handsfree headset arnoz Bluetooth Connection 6 06-13-2008 02:23 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.