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Old 02-14-2006, 04:24 AM   #1 (permalink)
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Default Do I need to-do an EA after changing SIMs?

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I'm currently in Europe here and i'm using an ERA sim(Poland) with Blackberry service on the account. Everything worked fairly well after changing SIMs but any emails I received from the time I got here to putting the new SIM in won't sync back up with the device. They show up on outlook but they don't show up on the device. Anything I send from now on will show up fine and sync up / etc. Also, BB messenger seems to be broken, I can't send any msgs to my contacts? is this carrier dependent? I'm using Link2Exchange hosted BES.
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Old 02-14-2006, 09:55 AM   #2 (permalink)
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Your SIM needs to have a BB data plan on it. Without that it won't work for email and BB messenger. You shouldn't have to do an EA if you swap SIMs, only if you swapped devices. Since yours isn't working, I'd assume your new SIM doesn't have the data plan.
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Old 02-15-2006, 04:35 AM   #3 (permalink)
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my SIM has a data plan, I can get email, send email, sync calendar, browse the web...so that's not the problem. It's just that emails I received when my device was offline, and I put a new SIM in did not come back on the device. It leaves a gap of emails of a week. That doesn't really make any sence to me as I figured if your device was offline they should queue your emails.. but it seems when I put a new SIM in it messed it up. Anyways, everything works now except BB messenger?
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Old 02-15-2006, 11:13 AM   #4 (permalink)
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Quote:
Originally Posted by Nick DC
my SIM has a data plan, I can get email, send email, sync calendar, browse the web...so that's not the problem. It's just that emails I received when my device was offline, and I put a new SIM in did not come back on the device. It leaves a gap of emails of a week. That doesn't really make any sence to me as I figured if your device was offline they should queue your emails.. but it seems when I put a new SIM in it messed it up. Anyways, everything works now except BB messenger?
Assuming you mean "Blackberry Data Plan" that is because mails are queued on the RIM servers in Canada, and there are different servers for different parts of the world. Since you went out of the US, you are on a different server and the old mail would have expired.
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Old 02-15-2006, 11:20 AM   #5 (permalink)
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Yes I mean Blackberry Data Plan. That would make sence about changing relays..I didn't think about this, I thought it was something related to BES and not the relay itself. In Europe the relay is in Egham, UK so definitely not the same as the Canadian relay.
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Old 02-15-2006, 11:41 AM   #6 (permalink)
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The supposed "fix" for the NTP litigation will make the BES hold the mail until the phone makes contact instead of the RIM relay and it could potentially fix this problem.
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Old 02-15-2006, 12:22 PM   #7 (permalink)
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hmm. so will this fix be active soon?
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