Password keeper - migration issue
I am having issue with user migrated from one organization to another. Activating him on the new BES , did not make available his password keeper.
We have no device desktop manager backups.
Tried to simulate reactivating his BB device to the old source server, creating a new mailbox on the source organization, setting all the attributes as the original mailbox had and activating his device. Unfortunately FAILED.:x
Removing him from BAS and adding him again will completely loose his Password keeper.:cry:
Can anybody suggest a solution ?
Is it possible to retrieve from the BES the user's password keeper file and provide it to him ?
Thank you in advance,
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