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Old 02-14-2006, 01:39 PM   #1 (permalink)
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Default Dialing "other" voicemail

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I want to dial my work voicemail, and upon connecting, automagically dial all the junk I need to actually listen to my voicemails.

Ideally, I can set it up such that I hit my speed dial for office voicemail and voila - I'm listening to messages at work. It would need to: wait for connect and pickup (it *can* do this, smartdial does it) and then dial a programmable string.

How do I go about doing this? I haven't seen this in the faqs ..
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Old 02-14-2006, 01:52 PM   #2 (permalink)
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add a #, pause or wait to the number. edit the number, click the wheel to bring up the menu for pauses and waits.
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Old 02-14-2006, 04:09 PM   #3 (permalink)
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I'm a noob at twiddling with phone call settings. I'm assuming you mean enter these values into the contact record. Assuming that's correct ...

I modified the value of the phone number. Lets say the value was:
(123)456-7890

I changed it to:
(123)456-7890p#1234567#

(#1234567# is the string of characters I need to dial upon connecting to my office voicemail)

The P is for Pause. I also tried Wait. Either way - nothing after the number itself ever seems to get dialed .. either pre or post connect ..

I'm missing something basic, but being a noob, I'm not sure what that basic something is ..
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Old 02-14-2006, 04:36 PM   #4 (permalink)
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If you go into the Contact, place cursor next to the phone number you want to use, then click wheel, it will give you an option to add a wait or pause. Try that. (BTW, you can also add custom ring tones to users that way as well...)
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Old 02-14-2006, 04:44 PM   #5 (permalink)
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Ok, I'm experiencing a communication problem, so please bear with me. I'm failing to understand what I need to do, versus what I'm actually doing.

I'm going to talk to myself like I'm a 2 year old. A fairly well read 2 year old, sure, but a 2 year old nonetheless.

The steps I'm attempting to make this work are:
1. head into contacts application.
2. edit contact for work voicemail
3. edit phone number im interested in
4. select "add pause" or "add wait" (ive tried both)
5. enter new digits you'd like dialed
(in my case #12345# is an example)
(so the entire field reads 123-456-7890(PAUSE)#12345#)
6. save contact
7. instruct BB to dial the number I just edited.

Thing of it is, nothing "new" happens. The BB never displays the additional digits in the phone application. Nothing gets dialed. I don't see it trying to dial those extra digits during the connecting phase, nothing ..

What am I missing?
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Old 02-14-2006, 05:17 PM   #6 (permalink)
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I accomplidhed this by mistake one day, and realized how efficient it was. I entered in a number for a new contact, and then he told me his extension number, and since I had no idea what to do with it (I was entering it into my BB as he was telling me the numbers), so just as a reminder to myself to figure it out and fix it later, I entered it exactly like this: 519-888-1234 X2551

To my surprise, when I called it the next day, the number dialed, then there was a short pause and I was looking at the number on my BB to get ready to dial the extension, I heard the keytones dialing the extension itself. Then his extension was connected and all was well. So try that - enter the number, then a blank space, then a capital X, then the extension number, then try it out. Hope it works as it did for me!
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Old 02-14-2006, 06:00 PM   #7 (permalink)
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Hmm, I like that. I need to try that with my conference lines.

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Old 02-14-2006, 07:22 PM   #8 (permalink)
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Quote:
Originally Posted by jgarlock
Ok, I'm experiencing a communication problem, so please bear with me. I'm failing to understand what I need to do, versus what I'm actually doing.

I'm going to talk to myself like I'm a 2 year old. A fairly well read 2 year old, sure, but a 2 year old nonetheless.

The steps I'm attempting to make this work are:
1. head into contacts application.
2. edit contact for work voicemail
3. edit phone number im interested in
4. select "add pause" or "add wait" (ive tried both)
5. enter new digits you'd like dialed
(in my case #12345# is an example)
(so the entire field reads 123-456-7890(PAUSE)#12345#)
6. save contact
7. instruct BB to dial the number I just edited.

Thing of it is, nothing "new" happens. The BB never displays the additional digits in the phone application. Nothing gets dialed. I don't see it trying to dial those extra digits during the connecting phase, nothing ..

What am I missing?
I don't know if you are actually adding the # signs in there or not, but that may be your problem. Take the # signs out of your setup. I do exactly what you are doing ... my pager has a voicemail feature. I have it set up like this: phone number, pause, 0 to get to voicemail, pause, pin number .....

123-456-7890 pause 0 pause 1234

Pauses are for 2 seconds. 2 seconds gives my voicemail time to answer. Usually you need to input something so the system knows you are wanting to retrieve voicemail. In my case when my voicemail answers I hit 0 and it asks me for my pin number.

You get the pauses by clicking the trackwheel and selecting "add pause". If you add a wait it waits for you to input something before going on.
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Old 02-15-2006, 09:52 AM   #9 (permalink)
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take the # out of the number if you dont need them. when i call my work voice mail, i call the number, enter my mailbox number, then hit the # key and then enter in the password., then hit the # key again.

my number on my bb looks like this

18001234567P1234#P1234#
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Old 02-15-2006, 10:47 AM   #10 (permalink)
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Here's what I was doing wrong - nothing. Haha, right? Seriously. I found out a bunch of stuff, and I'm posting just to share. Also, to post the actual problem I was having

First, I found the difference between WAIT and PAUSE. WAIT stops all additional dialing beyond the wait. It's waiting on user input. What type and how to declare an end of wait, I have no idea. But I didn't know that that was what wait was for.

Now, the actual problem had to do with speed dial. My office voicemail is set to speed dial 4/S. Id make a change to the contact and dial via speed dial. And nothing would happen.

Here's why (at least, here's what I think is the why): it appears as if when you set a speed dial, it's doesn't "link" to the contact. This was what I expected. Instead, it copies the existing value for the contact's phone number to the speed dial key. Normally, this wouldn't be an issue .... except if you modify the contact's number, as I was. So I never ACTUALLY tested any dialing, I just kept dialing the original number over and over. And over. And posting about it. And calling Blackberry.. heh.
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Old 02-24-2006, 03:27 PM   #11 (permalink)
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Quote:
Originally Posted by seattle18
If you go into the Contact, place cursor next to the phone number you want to use, then click wheel, it will give you an option to add a wait or pause. Try that. (BTW, you can also add custom ring tones to users that way as well...)
how do you add custom ring tones?? I don't see anything to do that.
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Old 02-25-2006, 09:54 PM   #12 (permalink)
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Quote:
Originally Posted by sandy
how do you add custom ring tones?? I don't see anything to do that.
OS 4.1 and up... that could be why

lol I did the same thing with speeddial, someones number changed but I didnt edit the speeddial, only the contact... very annoying
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