Here's what I was doing wrong - nothing. Haha, right? Seriously. I found out a bunch of stuff, and I'm posting just to share. Also, to post the actual problem I was having
First, I found the difference between WAIT and PAUSE. WAIT stops all additional dialing beyond the wait. It's waiting on user input. What type and how to declare an end of wait, I have no idea. But I didn't know that that was what wait was for.
Now, the actual problem had to do with speed dial. My office voicemail is set to speed dial 4/S. Id make a change to the contact and dial via speed dial. And nothing would happen.
Here's why (at least, here's what I think is the why): it appears as if when you set a speed dial, it's doesn't "link" to the contact. This was what I expected. Instead, it copies the existing value for the contact's phone number to the speed dial key. Normally, this wouldn't be an issue .... except if you modify the contact's number, as I was. So I never ACTUALLY tested any dialing, I just kept dialing the original number over and over. And over. And posting about it. And calling Blackberry.. heh.