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Old 02-15-2006, 09:58 AM   #1 (permalink)
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Default Error installing BB desktop software 4.1

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On a windows XP SP2 machine I am getting an error ' error 1720, There was a problem with this windows installer package, A script required for this install to complete could not be run, contact your support personnel or package vendor.'

The BB is not connected via the USB cable when installing.

I am installing to use the Desktop redirector software, we do not have a BES

Any ideas ?

Many Thanks

Last edited by Darnel : 02-15-2006 at 10:06 AM.
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Old 02-15-2006, 10:09 AM   #2 (permalink)
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http://www.blackberry.com/knowledgec...72392&vernum=0

found this, I will try these two fixes and report back
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Old 02-15-2006, 05:22 PM   #3 (permalink)
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had to install the software from Microsoft, Once i did that the installer went fine
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