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-   -   Internet? (http://www.blackberryforums.com/general-blackberry-discussion/264691-internet.html)

maya99 07-05-2013 08:45 AM

Internet?
 
I got a new phone from my friends work. It was locked as a work phone so we did a wipe and now all the features are available..
The phone is a 9300 and it works apart from internet.

I've paid for internet on my phone, the browser icon doesn't appear on the phone at all and when i go into the app world it says ''blackberry app world is having trouble connecting to the blackberry app world server. verify your network connections and try again.'

I've already done a diagnostics test and sent error reports. The data services are on. When i go into Service Status it says my blacberry internet service is not connected.
Hellpppppp!

rambo47 07-05-2013 09:02 AM

Re: Internet?
 
You need a BlackBerry Data Plan to get data services like the internet, BB app world, email, etc. A generic carrier data plan that works for regular smartphones will NOT work for a BlackBerry.

Dubdub 07-05-2013 04:51 PM

Re: Internet?
 
As said above, call giffgaff and have then add the Blackberry dataplan to your account and send the correct service books.

tsac 07-05-2013 08:22 PM

Re: Internet?
 
Although they support the Blackberry, there is no indication of a Blackberry data plan available. the Blog responses suggest users get an O2 BB plan added because O2 is the base provider. Unless they keep it a secret the plans offered do not state BB.

dc/dc 07-12-2013 05:49 AM

Re: Internet?
 
Quote:

Originally Posted by LeviBluey (Post 1805698)
Contact your carrier network and ask them for a monthly BIS data plan , that will get you started
Posted via BlackBerryForums.com Mobile

Did you even read the thread before posting?

LeviBluey 07-12-2013 05:50 PM

Quote:

Originally Posted by dc/dc (Post 1805707)
Did you even read the thread before posting?

Well , atleast one problem was solved --- the missing browser icon means the OS has corrupted files , so re-installing the OS could work
Posted via BlackBerryForums.com Mobile

stevetaz 07-12-2013 07:00 PM

Re: Internet?
 
Quote:

Originally Posted by LeviBluey (Post 1805735)
Well , atleast one problem was solved --- the missing browser icon means the OS has corrupted files , so re-installing the OS could work
Posted via BlackBerryForums.com Mobile

No, it does not mean the OS has corrupted files.

tsac 07-13-2013 09:37 AM

Re: Internet?
 
Maybe the browser is on vacation and will be back soon:razz:

rambo47 07-13-2013 10:54 AM

Re: Internet?
 
I think the browser is on holiday and will stay away until a proper BlackBerry Data Plan is added.


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