07-30-2013, 09:37 PM
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| | HELP! Internet support questions re Curve/Newest Blackberrys
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I'm new here. I currently work as internet support somewhere and I've been asked to write articles on Blackberry devices.
The below questions are the ones I need answered as I'm completely new to Blackberry. Having trawled the internet, it'd be a big help.
We use Curve phones but any extra answers for the newer versions or OS's etc would be amazing.
Anyway, these are the ones I need answered, step by step ideally:
A - How to get connection details (Mac, IP, DG, DNS)
B - How to determine SSID and if possible BSSID
C - How to ensure set to DHCP
D - How to check for proxy settings
E - How to clear browser cache
F - How to reset connection (release/renew) and or forget network settings/passwords
I've setup instant email notifications so I can keep track of this.
Many thanks in advance you lovely people.