BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-07-2013, 11:58 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jan 2008
Model: 9300
PIN: N/A
Carrier: AT&T
Posts: 254
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Where are the Device Data?

Please Login to Remove!

I just re-activate my 9300 on BES. The initial problem is that I have two sets of calendars and address books. I normally use Desktop software to delete them. But now, I can't seem to do that any more.

If I go to Backup or Delete Device Data, I only see 3 entries

Handheld Agent 612 Entries
Policy 0 Entries
Random Pool 1 Entries

At my home desktop, I no longer have the option to sync the organizer.

Is there some changes that disabling this?

Thanks
Offline  
Old 08-07-2013, 12:01 PM   #2 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
Post Thanks: 214
Thanked 341 Times in 307 Posts
Default Re: Where are the Device Data?

Once activated on BES, you cannot sync to a desktop, only backup and restore.
__________________
I h8 txtspk.
Offline  
Old 08-07-2013, 12:22 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jan 2008
Model: 9300
PIN: N/A
Carrier: AT&T
Posts: 254
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: Where are the Device Data?

I used to be able to turn off wireless sync and then sync with desktop.

But besides that, in Backup now, I can only see the above three data, nothing else. What's causing it?

Thanks
Offline  
Old 08-07-2013, 12:53 PM   #4 (permalink)
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,062
Post Thanks: 52
Thanked 311 Times in 296 Posts
Default Re: Where are the Device Data?

Sounds like maybe the BES Admin installed an IT Policy that limits that stuff.
Offline  
Old 08-07-2013, 06:38 PM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jan 2008
Model: 9300
PIN: N/A
Carrier: AT&T
Posts: 254
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: Where are the Device Data?

Have to wipe the device and re-activate. Then everything is back to normal. Something went wrong on the first activation
Offline  
Old 08-07-2013, 08:35 PM   #6 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,184
Post Thanks: 61
Thanked 735 Times in 711 Posts
Default Re: Where are the Device Data?

As stated if your on a BES and the Admin set the IT policy, the restrictions will be back. Maybe not right away but soon. doing a wipe does not remove restrictions.
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Where are the Device Data?
Thread Thread Starter Forum Replies Last Post
Remove IT Policy John Clark RIM Software 571 10-01-2012 07:03 AM
Software Configuration does not install on device - no errors hueydok BES Admin Corner 0 04-14-2010 10:22 AM
memory leak? btesoroni General 9500 Series Discussion - Storm 2 04-05-2009 10:42 AM
Unable to write or update application data Ian283 RIM Software 3 05-12-2006 12:02 PM
Rogers Data Cap MobileRC General BlackBerry Discussion 29 04-19-2006 01:07 PM

93037P Speed Queen Washer Solenoid door lock. New
$75.0
93037P Speed Queen Washer Solenoid door lock. New pictureBURKERT SOLENOID VALVE 00057158
$9.5
BURKERT SOLENOID VALVE 00057158 pictureASCO 8223G21 Solenoid Valve 1/4" NPT 110-120V
$65.0
ASCO 8223G21 Solenoid Valve 1/4Numatics 34SAD43AK000030 Single Solenoid Pneumatic Valve With Manifold
$665.75
Numatics 34SAD43AK000030 Single Solenoid Pneumatic Valve With Manifold picturesolenoid, electrical starter 24V, vehicle 5945-01-165-4602
$35.0
solenoid, electrical starter 24V, vehicle 5945-01-165-4602 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.