We have quite a few users with HP 6220 laptops and a docking station. I've noticed that there is a problem when connecting the blackberries with the provided cables via the docking station in that the handheld is rarely recognized by the laptop software (xp). Just wondering if anyone else has noticed this problem.
Through troubleshooting I've come to the conclusion that there is not enough power going through the USB cable from the docking station to the bberry to provide enough charge/connection to recognize the bberry. I've been able to connect a camera usb camera with the power adapter built into the usb cable and it works fine.
STANDARD USB CABLE - included with bberry when you get one
USB CABLE - with built in power adapter normally used by digital cameras
The Adapter used by bberries is a 5 PIN Mini B.
1. Does anyone know where to buy 3ft usb cables with the power adapter built into the cable?
2. Does anyone know if RIM has acknowledged a problem with certain hardware not allowing enough "juice" through the USB cables to recognize a handheld?