BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-09-2014, 02:02 PM   #1 (permalink)
New Member
 
Join Date: Apr 2014
Model: Z30
PIN: N/A
Carrier: Telus
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BlackBerry Link very slow

Please Login to Remove!

Hello, new Z30 last week and downloaded Blackberry link to sync contacts and calendar with outlook. Really like the device, but find the sync process is taking an extraordinarily long time to complete the sync and frequently being told the sync was unsuccessful.

Sometimes the sync process is taking in excess of 15 minutes.

Today I deleted the version of Link on my desktop after the sync 'froze' for more than half an hour. I did the unthinkable and unplugged my device when it told me not to... but after half an hour???.. then uninstalled BBerry Link.

I then downloaded a fresh version and reconfigured the sync for both contacts and calendar to 'one way to device'.

Again, after a very lengthy sync process, I get an error saying the sync was unsuccessful.

Not sure what to do next... any help please.
Offline  
Old 04-09-2014, 03:26 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,761
Post Thanks: 275
Thanked 296 Times in 280 Posts
Default Re: BlackBerry Link very slow

You could have a corrupt entry

Start with this.



In outlook Make a new folder for contacts called backup

move all contacts to the folder and wait for all to be removed from device

then pull battery on device and put back in

After device boots move contacts from backup to the contacts folder and wait for them all to appear

Make a new contact in outlook and see if it gets to the device.

Also this works well too












Backup device then in Outlook

highlight calendar
goto file import/export
choose export to file
choose Persoanl folder pst, next
make sure calendar is highlighted and choose subfolders if you have them, next


save to desktop with a name you can remember, Finish
Click ok on screen popup

Go to view, arange by events
delete all entries.

close outlook and any word files, open outlook back up after 15 seconds.

Then
goto file import/export
import from another program or file, next
choose Persoanl folder pst, next
find the file and import
Choose highlight calendar and Finish
Change view back to what you want and try again.
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Old 04-09-2014, 08:52 PM   #3 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,348
Post Thanks: 43
Thanked 588 Times in 581 Posts
Default Re: BlackBerry Link very slow

knottyrope's suggestion based on my use is correct. Sync generally is very quick.
Another thought is the amount of data being synced. Emails etc.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BlackBerry Link very slow
Thread Thread Starter Forum Replies Last Post
Bes 4.1.7 Mr2 Mikey_AGBoston BES Admin Corner 5 04-29-2010 02:37 PM
BES 5.0 Exchange/Domino final documentation posted illy BES Admin Corner 9 05-12-2009 11:16 AM
Perform a cutover to another BlackBerry Enterprise Server in IBM Lotus Domino hdawg BES Admin Corner 3 04-25-2008 09:47 AM
BES 4.0 SP1 for Exchange now available! jibi BES Admin Corner 20 05-04-2005 10:00 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.