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The 24 04-17-2015 07:48 AM

Urgent Classic Help!
I bought the Classic and I love it! The ONLY problem I have is that I can't transfer the Password Keeper from my previous Q10 to the new Classic. I've tried Device Switch and that didn't work. I tried using Blackberry Link and that didn't work either. IN the past all you would have to do is use your desktop software and *poof*. Transferred EVERYTHING immediately. Seems as if Blackberry Link is not compatible with the Classic.

Can ANYONE tell me how to transfer Password Keeper and all the information that's in it from my old Q10 to my new Classic?

I'm about to have to resort to manually inputting all that data. And that will be a nightmare!!

Please help!

tsac 04-17-2015 07:27 PM

Re: Urgent Classic Help!
try these links

page 283

Also from an older BB to one running OS10
Transfer passwords from the BlackBerry 7
Password Keeper app
Before you begin: This feature is only supported if you transferred data from your BlackBerry device running BlackBerry
Device Software 5.0 or later to a BlackBerry 10 device using either BlackBerry Link or a media card.
1. On your BlackBerry 10 device, download the Password Keeper app from BlackBerry World storefront.
2. On the home screen, tap Password Keeper.
3. Complete the instructions on the screen.

aiharkness 04-19-2015 04:44 PM

Re: Urgent Classic Help!
Two thoughts.....

There are reported cases of Link not backing up some stuff. Someone does a restore and address book is missing, or whatever. I have noticed getting a warning that certain things were not backed up. I run the backup again and no error. I suspect this is what is happening to others and they don't notice the warning.

So if you are missing the password database, wipe the new device and run the device switch again. Or back up the old and restore to the new.

If the password keeper app is missing, just get it from BlackBerry World. The database is probably there. Once the app is installed it will see the database and all will be well.

marcelglickman 04-20-2015 06:29 AM

Re: Urgent Classic Help!
i see there are knowledgeable people here
i just got a classic this friday
but when i recoed a speech on remember
and i want to attach it to an email or a whatsapp message
it says that its too big
anything more than 16mb will not be attached
is there a way to get it through?
thanks a million!
all the best

marcelglickman 04-20-2015 08:02 AM

Re: Urgent Classic Help!
actually i have been able to put the voice note in my dropbox
but now i don't know how to get the link?

aiharkness 04-20-2015 05:51 PM

Re: Urgent Classic Help!
I was going to suggest similar (Box or OneDrive) but don't know what you mean by don't know how to get link. I don't use dropbox.
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