BlackBerry Forums Support Community
              

Reply
 
LinkBack Thread Tools
Old 09-13-2017, 09:09 AM   #1 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,522
Post Thanks: 80
Thanked 804 Times in 773 Posts
Angry Restore Backup Failure

Please Login to Remove!

The recent update of the OS 10 has caused an interesting and in some minds a major problem. The App LINK will not restore a backup to OS 10.3.3
I tried an older BB with 10.2 and it worked ok. Searching the various forums, it has been discussed with so far no solutions.
Blackberry.com offers zero support except to say windows 10 is not supported. Because the backups are encrypted they cannot be used on another BB or even opened.
My suggestion to people is to be cautious and try to make copies of contacts and other items you have on the phone.

So far I have lost all contacts and photos and email connections.
the original email servers rim.imap.mail.yahoo.com also do not respond to the reload of the new OS and will not connect to the email servers.

I used a hack tool called RAR Knife to pull some contacts from the backup but none of the photos were saved.

I sent an email to Blackberry thanking them for the excellent software management of their products.
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Restore Backup Failure
Thread Thread Starter Forum Replies Last Post
How can I restore 9780 backup data to my new Q10? Smacca BlackBerry Help 9 08-14-2013 05:50 AM
Desktop Manager Backup Failure cshowe80 RIM Software 6 09-17-2008 09:51 PM
DTM - Backup Failure cshowe80 General 8300 Series Discussion - Curve 7 09-17-2008 09:37 PM
Clean install VS backup & Restore install Alpha0mega Beta You Than Me 12 07-03-2008 10:57 AM
8703e to 8703e backup restore, theme doesn't restore too??? forevergreen BlackBerry Themes 8 12-20-2006 02:20 PM

Lenovo 45N0121 65W 20V 3.25A laptop thinkpad AC ADAPTER CHARGER OEM
$7.09
Lenovo 45N0121 65W 20V 3.25A laptop thinkpad AC ADAPTER CHARGER OEM pictureOEM CPU FAN & HEATSINK 14R0011 TSQC0039003--IBM SURE POS 4840-563 TOUCH SCREEN
$3.99
OEM CPU FAN & HEATSINK 14R0011 TSQC0039003--IBM SURE POS 4840-563 TOUCH SCREEN pictureIBM OEM STAPLE CARTRIDGE Infoprint 2085/2105 5000 Staples/Box 53P6725 LOT OF 2
$19.99
IBM OEM STAPLE CARTRIDGE Infoprint 2085/2105 5000 Staples/Box 53P6725 LOT OF 2 pictureRicoh 410508 Type H OEM Staple Ctge Savin-IBM-Toshiba-Lanier-Gestetner LOT OF 18
$85.0
Ricoh 410508 Type H OEM Staple Ctge Savin-IBM-Toshiba-Lanier-Gestetner LOT OF 18 pictureIBM SELECTRIC TYPEWRITER PART OEM TAB SPRING and PINION SET ORIGINAL NOS
$9.99
IBM SELECTRIC TYPEWRITER PART OEM TAB SPRING and PINION SET ORIGINAL NOS picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.