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Old 02-22-2006, 12:58 PM   #1 (permalink)
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Question Block email attachments using webclient

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How do I block ALL email attachments. The setup is using the webclient. An exchange server is forwarding messages to webclient.

Any help would be great.
Thanks in advance.
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Old 02-22-2006, 05:15 PM   #2 (permalink)
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YOu could try a filter... the best approach would be to figure out what the emails with attachments say when they come in.. maybe they have something in them like "Attachment:" and you can filter off of that in the body.

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Old 02-22-2006, 05:15 PM   #3 (permalink)
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Or don't forward them from the exchange server. More rule capabilty on that side.

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Old 06-01-2006, 05:16 PM   #4 (permalink)
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Well I have tried different filter options on both the web client and exchange. Neither works for me.
I should further clarify the problem.
My users want to receive the message body but not the attachments. Why?, Well because many of these messages have large CAD drawings attached, which is not useful on the users BB.
Any other solutions would be appreciated.
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Old 06-01-2006, 05:24 PM   #5 (permalink)
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what about setting up the main filter to forward only the headers to the handheld?
then they can look at the message and "receive more" if they choose
at this point you can't filter out the attachment in BIS.

the other option (since your on exchange) is to set up redirector. Yes this needs to be connected to the net and running at all times BUT it does remove the attachments from the message when sending them to the handheld (most ppl don't like this but sounds like this is what you want )

hope this helps

edit: redirector is also instant email like the forwarding rule
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Old 06-01-2006, 06:15 PM   #6 (permalink)
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Quote:
Originally Posted by msedlock
I should further clarify the problem.
My users want to receive the message body but not the attachments. Why?, Well because many of these messages have large CAD drawings attached, which is not useful on the users BB.
Users are not really receiving attachments on blackberry. They do receive the email body, of course, but that's it.

User has to go through few clicks to view attachment, and what happens in that case is it will be downloaded from RIM servers if attachment type is supported.

I haven't heard CAD drawings supported, which means users can't download these attachments even if they want to.

Bottom line: do not worry, they are not paying for 10 megabytes of wireless traffic every time they receive email with CAD attachment on blackberry.
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Old 06-02-2006, 08:13 AM   #7 (permalink)
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I know the attachment is not received on the BB unit unless it is requested. The real issues is that the webclient gets full very quickly. IE space limit of 20mb, and users email stop forwarding until these messages are permentantly deleted.
I set the mailbox limits to 1 day on all folders.
Its really an issue of the webclient filling up and it stops sending messages.
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Old 06-02-2006, 09:17 AM   #8 (permalink)
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who's the carrier? if they haven't already they may soon change to BIS 2.0 - where there will be no inbox
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