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Originally Posted by msedlock I should further clarify the problem.
My users want to receive the message body but not the attachments. Why?, Well because many of these messages have large CAD drawings attached, which is not useful on the users BB. |
Users are not really receiving attachments on blackberry. They do receive the email body, of course, but that's it.
User has to go through few clicks to view attachment, and what happens in that case is it will be downloaded from RIM servers if attachment type is supported.
I haven't heard CAD drawings supported, which means users can't download these attachments even if they want to.
Bottom line: do not worry, they are not paying for 10 megabytes of wireless traffic every time they receive email with CAD attachment on blackberry.