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Old 02-23-2006, 01:42 PM   #1 (permalink)
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Default Contacts: List does not jump to first letters typed

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I have a user who is having this problem with his BB. In the contacts screen when he begins to type the first letters of a name the view does not jump to that section of the alphabetical listings, it just stays at the current view. Has anyone seen this behavior before? It makes a long contact list virtually unusable.

thanks in advance,

W
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Old 02-23-2006, 01:43 PM   #2 (permalink)
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Has the customer tried popping the battery out and then back in to do a reset? That could fix it.
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Old 02-23-2006, 01:48 PM   #3 (permalink)
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Yes, and reseting with a paperclip, both to no avail. I also tried reorganizing the contacts by changing the Sort from Last Name to First, but that was another no go.
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Old 02-24-2006, 07:40 PM   #4 (permalink)
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Set the keyboard to 'Sure Type' from the menu.
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