Originally Posted by --G--
Is this possible?
We have a small network of 7100g's (edit: forgot to say we are with BT in the uk) and our company travel to Bangdladesh frequently. The last person out there failed to recieve any mail at all.
I have checked all the usual things, and it just appears that the device is not talking to the BES.
The handheld works fine as a phone, however can only find a GSM network out there.
Can anyone help me please? Can we use it in Bangdladesh? Do I have to make changes to the handhelds that are going out there? Even if you could point me in the right direction I would appricate it.
I have searched this forum and I cant find anything on it. And trusty sidekick google is strugglin as well.
Thanks in advance for any help you guys and girls can give.
Through trial and error we've found that on some devices' settings, SMS is set to GSM by default. However, on newer devices like the 7100, data really wants to go through GPRS, and we found that some problems, including not being able to perform an Enterprise Activation, won't work without SMS being set to GPRS Preferred. This theory was recently confirmed by an Enterprise Cingular support person.
I suppose this won't help if no service is available, but it's worth double checking and setting anyway.