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Old 02-28-2006, 05:44 PM   #1 (permalink)
kcl
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Default Enterprise Activation Running Twice

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Upgrade from 3.6 to 4.0 BES

The upgrade goes well, the Enterprise activation runs, and then you get the activation complete message.

When you plug the device into your pc, create a new encryption key, the enterprise activation takes off again.

Any ideas, please help.
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Old 02-28-2006, 06:01 PM   #2 (permalink)
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Did you upgrade the Desktop Manager as well?
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Old 02-28-2006, 06:24 PM   #3 (permalink)
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Yes the Desktop Manager is 4.1
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Old 03-01-2006, 06:38 AM   #4 (permalink)
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Im guessing here but maybe your Desktop Manager is detecting your BB as a new device, since it was just upgraded to a newer version, and its running EA again as if it was the first time.

Running EA again is not a bad thing - I did it to one of my users who tried to install an non business application on his and it lost all his settings.

I hope this helps!

Mayor111
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