Originally Posted by kpoland
For broken buttons, you could try reinstalling the Handheld Software. That's what Tech Support will tell you to do. After that, if it still doesn't work, the problem is obviously mechanical and it's gotta be exchanged...
ugh...what? the software is flakey and not the button?!?! wow...that sounds like a major flaw!!
thanks guys, i'll try to reinstall the OS and if that doesn't work then i guess i'll have no choice but to swap the button out for a new one