BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-04-2006, 07:43 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Model: curve
Carrier: tmobile
Posts: 118
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HELP! How does one solve this problem?

Please Login to Remove!

I purchased a BB 7290 on ebay and sent it to a relative overseas. Accidentally we forgot the password that we put in for unlocking the device and he tried various combinations 10 times and it now has frozen with just the hour glass showing. He has removed the battery but still nothing happens and all we get is the hourglass.

Whats the best way to get out of this and create a new password? Is there any way to do a hard reset on a BB?

thanks a lot
Offline  
Old 03-04-2006, 09:33 AM   #2 (permalink)
BlackBerry Extraordinaire
 
rcbjr's Avatar
 
Join Date: Feb 2005
Location: North Texas
Model: 8700
Posts: 1,366
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You will need to reinstall the BB software. There is a sticky at the top of the RIM S/W Forum telling Where to get the latest cersion for each provider and how to do it.

Hope this helps.
Rcbjr
Offline  
Old 03-04-2006, 12:03 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Model: curve
Carrier: tmobile
Posts: 118
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by rcbjr
You will need to reinstall the BB software. There is a sticky at the top of the RIM S/W Forum telling Where to get the latest cersion for each provider and how to do it.

Hope this helps.
Rcbjr
thanks..you mean reinstall the desktop manager and sync it with the BB 7290? or some other software? isnt there a hard reset on the device itself
Offline  
Old 03-04-2006, 12:06 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2006
Location: LONG BEACH, CA
Model: 8350i
Carrier: ATT & Nextel
Posts: 195
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

reinstall the Handheld OS...

Here's the thread "rcbjr" was talking about...

UPDATED! FAQ, Software, Upgrade, Ringtones, Themes, Internet, IM, Modem, Tips, Tricks
__________________
AL@N

7520.8700c.8310.8350i
Offline  
Old 03-04-2006, 01:59 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Model: curve
Carrier: tmobile
Posts: 118
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by aergina
reinstall the Handheld OS...

Here's the thread "rcbjr" was talking about...

UPDATED! FAQ, Software, Upgrade, Ringtones, Themes, Internet, IM, Modem, Tips, Tricks
by handheld OS do you mean the device manager or the desktop manager or both?
in that link there are a number of threads..can you kindly point me to the specific thread? thanks
Offline  
Old 03-04-2006, 02:17 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
go2duke's Avatar
 
Join Date: Nov 2005
Location: Atlanta
Model: 8703
Carrier: Verizon
Posts: 280
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by athreya
by handheld OS do you mean the device manager or the desktop manager or both?
in that link there are a number of threads..can you kindly point me to the specific thread? thanks
He means the Blackberry OS .. not desktop manager, or device manager.

-G2D
__________________
Why is it drug addicts and computer afficionados are both called users? Clifford Stoll
PIN 4007D1C9
"My favorite ringtone is VIBRATE" Me 2006
Offline  
Old 03-04-2006, 04:06 PM   #7 (permalink)
BlackBerry Extraordinaire
 
rcbjr's Avatar
 
Join Date: Feb 2005
Location: North Texas
Model: 8700
Posts: 1,366
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by aergina
reinstall the Handheld OS...

Here's the thread "rcbjr" was talking about...

UPDATED! FAQ, Software, Upgrade, Ringtones, Themes, Internet, IM, Modem, Tips, Tricks
---

Actually This is the thread I was talking about.

Hope this helps.
Rcbjr
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.