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Old 03-08-2006, 09:10 AM   #1 (permalink)
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Default Aussie pre-purchase questions

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Thanks for providing a great resource! My old PDA died today and I need to buy a replacement and am considering a BlackBerry. Apologies for any questions that have already been answered.

My situation:

- We have our own Exchange 2003 server and a few internal PCs running Outlook 2003.
- We have configured Outlook Web Access but have not yet configured POP3 or IMAP4 access so would prefer to use OWA if it works.
- Our exchange server hosts 4 mail domains with a single account needed for BlackBerry and also 2 domains with 2 mailboxes each for BlackBerry (i.e. 8 mailboxes in total - we run a few small businesses) + I have a hotmail account so 9 mailboxes in total.
- We don't plan on using BES (will only have 1 BlackBerry!) and will be using Outlook Web Access to connect to our individual mail boxes for pull access (or POP if it turns out that OWA doesn't work for us). Hosted BES seems like it would be expensive due to the number of domains we have.
- We are in Australia and can go with either Optus (8700g) or Vodafone (8700v) but would prefer Optus due to wider coverage.

Can anyone comment on the following if we are using multiple accounts with OWA or POP setup:

- E-mails sent, received, or deleted on our BlackBerry will reflect changes at the original e-mail account, and e-mails sent, received, or deleted on our desktop Outlook clients will update the BlackBerry no need to manage the same e-mail account from two different places.
- E-mails sent from our BlackBerry will show the correct "Sent From" e-mail address (either automatically or through manual selection) and have the correct "Reply To" email address, even though multiple e-mail accounts consolidated to the BlackBerry device.
- If OWA or POP cannot handle the above can the desktop re-director handle it and can it handle multiple mailboxes on a single Outlook client?

Thanks!
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Old 03-08-2006, 09:44 AM   #2 (permalink)
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I am not the expert but I will take a shot at it.

You would use the BIS to do this. Yes you can use OWA to get your e-mail, it won't be "Instant" but lagged upto 15 minutes. It can keep the two mailbox in sync of deletions and sent but I do believe it will still show up as unread. The address you may need to use a 3rd party app for a few but if you can config each address to be an account on the BIS you wouldn't have an issue. In short this is possible just need to config the BIS the right way. Feel free to PM/contact me and I can help explain more or clarify anything I was fuzzy on.
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