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-   -   Anyone having problems with Cingular's BIS? (http://www.blackberryforums.com/general-blackberry-discussion/28608-anyone-having-problems-cingulars-bis.html)

Dewars 03-13-2006 03:44 PM

I started having problems last night. I can not login to Verizon's BIS at all right now.

KonTiki 03-13-2006 03:52 PM

I can loggin fine to Verizons web client, I would call them and find out, this may be a regional thing i am in NJ.

whsbuss 03-13-2006 04:11 PM

Quote:

Originally Posted by KonTiki
I can loggin fine to Verizons web client, I would call them and find out, this may be a regional thing i am in NJ.

Maybe, but the Verizon BIS bookmark now shows Page cannot be displayed. However, email is getting through. This is really crazy.

Dewars 03-13-2006 04:35 PM

Looks like BIS is back up.

rockydock7080 03-13-2006 04:51 PM

I get an "unexpected error" when attemption to access the cingular BIS page.

mriff 03-13-2006 04:55 PM

I can log on. Then on the main page, it says 42 unread messages. But then when I go to the mail page, there are only three messages. I still can't send an email with an attachment. Just the text goes through. Weird.

Cancel that. My BIS is now working just fine.

trustworthy 03-13-2006 05:17 PM

BIS Outage For Some Customers
 
My Cingular BIS has been intermittent since 11 am ET. I called Cingular. The rep said all was OK at his end and put me through to RIM. RIM said they are having a BIS problem affecting a small number of users. They are working to correct and it should be back up soon. That was about 2 hours ago. He said he will follow up with me and that no email would be lost. He said when the problem is fixed a bunch of emails should all come in at the same time.

That's what I know.

pawn 03-13-2006 05:18 PM

I haven't gotten mail all day. Rogers web client.

Dewars 03-13-2006 06:31 PM

Quote:

Originally Posted by Dewars
Looks like BIS is back up.


So much for that. Its down again.

swatkins1 03-13-2006 06:44 PM

I just got off the phone with Cingular and they said that RIM's side it really slow right now, thats why Cingular is having the issue. They said they do not know when it will be back up.

r0guenj 03-13-2006 06:48 PM

can't access cingular bis myself. the link appears to be invalid. i get "document contains no data" error when i try and access the site now.

swatkins1 03-13-2006 06:49 PM

I keep getting Page cannot be displayed. They said it's because the site is linked to RIM

moonbaseone 03-13-2006 06:54 PM

I'm having problems too. I am on Cingular and I have the 8700c. Sent my BB an email at 6:30am, didn't get it till about 9:00am or so.

Hopefully this will be fixed soon. If this is all cause they are trying to upgrade/improve the system, I guess it's understandable that they ran into some unexpected problems.

Also, as of right now, I can't log on online either...

swatkins1 03-13-2006 06:58 PM

Upgrade...that would be nice.

teskew 03-14-2006 12:30 AM

Okay, now I'm jinxed....my Cingular BIS is screwed up. I can't log in and I'm having an email delay also. Bummer.....


Just talked to Jake @ Cingular tech support - said the RIM server is offline for all service providers....because of the new BIS upgrade!!! RIM expects to have it up ASAP

dnabbate 03-14-2006 12:48 AM

I know I'm having issues with Cingular's site, but I don't know if it is related to this issue:
I left my BlackBerry on the Metro in DC on Thursday. I thought for sure it was a gonner, so I ran out and bought a replacement on Friday. Well, thirty minutes after I set up the new BB online (new pin and IMEI,) I get a call that someone found it and actually NextDay-ed it to me. (This is a miracle in DC.) I go into the settings page to input my old IMEI and PIN and it says that it is already registered with another account. So I called Cingular to make sure that the IMEI isn't blocked or anything (due to me reporting the phone as lost,) and they said it is not. After 30 minutes, he said it is due to RIM's difficulties/upgrades-- any ideas?

apple85 03-14-2006 01:03 AM

Yup I'm one of those Verizon users that can't log in

jojitsu 03-14-2006 06:18 AM

The Nextel BIS seems to be working fine this morning. I've received emails when I powered it on and also got to log into BIS and cleared my inbox.

swatkins1 03-14-2006 07:57 AM

I can finally get ing to the BIS site!!!!
YEAH!!!

swatkins1 03-14-2006 08:07 AM

Crap, now it's back down again!!


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