03-20-2006, 03:25 PM
Join Date: Mar 2006
Location: Santa Cruz, CA, USA
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| | over a week, and still no incoming email on my BIS/Web (non-enterprise) email
over a week, and still no incoming email on my BIS/Web (non-enterprise) email
I've had my blackberry email down for a week now, it's basically useless for email.
It started off with: my "friendly name" had switched to some UTF-8abc123xyz random bunch of characters.
I contacted Nextel, finally got escalated to a blackberry tech (only upon my insistence on not wasting time with further basic troubleshooting that was completely unrelated to the issue!!), who had then deleted and re-create the Web account I use. Then, I could no longer receive incoming web client (BIS)email at all on my blackberry.
OY! Once again, they made it worse, not better!!
to paraphrase an old quotation: "whatever ya do, don't make the patient worse!"
I can apparently send messages, and now my friendly name is correct, but I certainly don't trust the email system to work at all at this point. And I use email heavily for my work, so, now I'm actually having to check with my laptop all the time.
No ETA, just the same thing for a week now: there's an outage, and we're working on it...
I can't believe they've not fixed things yet, this must be huge, apparently affecting users around the world, from what I've been reading...
Last edited by WhatUV : 03-20-2006 at 03:39 PM.