BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-14-2006, 10:48 PM   #81 (permalink)
Knows Where the Search Button Is
 
hopetindall's Avatar
 
Join Date: Feb 2006
Model: 9700
Carrier: Rogers
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Please Login to Remove!

Rogers BWC (BIS) is affected. I'm running about 3-4 hours late at the moment.

According to tech support at Rogers at 23:47 EST - RIM has told them they dont know what is wrong and they have no idea when the problem will be resolved.

Tomorrow morning will be 48 hours since this problem started.

I'm considering buying a pager in the morning.
Offline  
Old 03-14-2006, 10:50 PM   #82 (permalink)
Knows Where the Search Button Is
 
hopetindall's Avatar
 
Join Date: Feb 2006
Model: 9700
Carrier: Rogers
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Rogers is still having problems.

I cannot sign into BWC (BIS) - which up until now was the only way I could check if I had been paged - since the BlackBerry is receiving emails about 4 hours late at the moment.

Its almost 48 hours since this problem started.

The credibility quotient is decreasing.
Offline  
Old 03-14-2006, 10:51 PM   #83 (permalink)
Knows Where the Search Button Is
 
hopetindall's Avatar
 
Join Date: Feb 2006
Model: 9700
Carrier: Rogers
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

According to a Rogers BlackBerry support guy (just got off the phone).

He advises that RIM has told them they have no idea what's causing the problem and they don't even have a ball park estimate for when this will be resolved.

PHT
Offline  
Old 03-14-2006, 11:21 PM   #84 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2004
Location: NY, NY
Model: 8800
Carrier: T-Mobile
Posts: 51
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This is starting to eat at me (on T-Mobile BIS). I swapped my sim into a Treo for a weekend trip & turned off the forwarding to my handheld. Now I can't get in to turn it all back on. I was thinking I could probably delete & recreate all of the accounts via the Blackberry, but I'd also lose all of my custom filters.

I'm dragging the Treo around in the meantime, but it's just not the same :(
Offline  
Old 03-14-2006, 11:25 PM   #85 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2005
Location: Toronto, Ontario, Canada
Model: 7290
Carrier: Rogers Wireless/Canada
Posts: 125
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Down all day from Rogers. No messages at all. I also got my new 7290 today and it's activated, but no messages are coming through as the Service Book isn't being sent because of the problem.
Offline  
Old 03-15-2006, 09:32 AM   #86 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2005
Location: FL
Model: 7250
Carrier: alltel
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

My alltel BB support guy said RIM's been having problems since Friday - still not back up and no clue as to when it will be resolved. My cingular BB clients have been having issues too.
Offline  
Old 03-15-2006, 11:24 AM   #87 (permalink)
Thumbs Must Hurt
 
TechKnowBabble's Avatar
 
Join Date: Mar 2006
Location: Maryland
Model: 9930
Carrier: T-Mobile
Posts: 66
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by trustworthy
My Cingular BIS has been intermittent since 11 am ET. I called Cingular. The rep said all was OK at his end and put me through to RIM. RIM said they are having a BIS problem affecting a small number of users. They are working to correct and it should be back up soon. That was about 2 hours ago. He said he will follow up with me and that no email would be lost. He said when the problem is fixed a bunch of emails should all come in at the same time.

That's what I know.
*cough cough BS cough* it's more users than they are letting on
Offline  
Old 03-15-2006, 03:58 PM   #88 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2005
Location: Rhode Island
Model: 8703e
Carrier: Verizon Wireless
Posts: 190
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Knock on wood, the VZW BIS seems to be back up and running. Hope it stays up.
Offline  
Old 03-15-2006, 04:00 PM   #89 (permalink)
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Dewars
Knock on wood, the VZW BIS seems to be back up and running. Hope it stays up.
Fingers crossed..... its been working properly all day as well as BIS access.
Offline  
Old 03-15-2006, 07:07 PM   #90 (permalink)
New Member
 
Join Date: Jan 2006
Model: 8300
Carrier: tmobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

if anyone cares, my emails are delayed about 10 min on tmobile in tampa, FL with a 7105t. maybe its getting better. btw using BIS.
Offline  
Old 03-15-2006, 08:34 PM   #91 (permalink)
Thumbs Must Hurt
 
topher145's Avatar
 
Join Date: Mar 2005
Model: 8100
Carrier: Cingular
Posts: 111
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Me too...

Cingular BES issue for me here in SC. I manage our BES with about 70 users. I know that many are working, but I can't get email redirection TO mine. I can send email and do PIM updates just fine, though. I'm reactivating my BES account just for kicks, but that doesn't work. It's strange for me...so this may not be my issue.
__________________
BES 4.1.3 on Domino 7.0.1 | 8100 | Cingular
http://cwhisonant.blogspot.com
Offline  
Old 03-20-2006, 03:25 PM   #92 (permalink)
New Member
 
Join Date: Mar 2006
Location: Santa Cruz, CA, USA
Model: 7510
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry over a week, and still no incoming email on my BIS/Web (non-enterprise) email

over a week, and still no incoming email on my BIS/Web (non-enterprise) email

I've had my blackberry email down for a week now, it's basically useless for email.

It started off with: my "friendly name" had switched to some UTF-8abc123xyz random bunch of characters.

I contacted Nextel, finally got escalated to a blackberry tech (only upon my insistence on not wasting time with further basic troubleshooting that was completely unrelated to the issue!!), who had then deleted and re-create the Web account I use. Then, I could no longer receive incoming web client (BIS)email at all on my blackberry.
OY! Once again, they made it worse, not better!!
to paraphrase an old quotation: "whatever ya do, don't make the patient worse!"

I can apparently send messages, and now my friendly name is correct, but I certainly don't trust the email system to work at all at this point. And I use email heavily for my work, so, now I'm actually having to check with my laptop all the time.

No ETA, just the same thing for a week now: there's an outage, and we're working on it...

I can't believe they've not fixed things yet, this must be huge, apparently affecting users around the world, from what I've been reading...

Last edited by WhatUV : 03-20-2006 at 03:39 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.